Privacy Policy

Data Collection

We collect the following information from our customers:

• Delivery address
• Phone number
• Payment information
• SMS opt-in consent (when you choose to receive text notifications)

Data Use

Information collected is used solely for order fulfillment and service improvement. When you opt in to SMS notifications, we use your phone number to send you:

• Order confirmations
• Shipping updates
• Delivery notifications

SMS Communications

Message Frequency: Up to 6 messages per month

Opt-Out: You can opt out anytime by replying STOP to any message. Opt-out requests are processed immediately.

Help: For assistance, reply HELP to any message or contact us at support@splitzco.com

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.

SMS Service Provider: We use Twilio as our SMS service provider to deliver text messages.

Consent: SMS consent is not required as a condition of purchase. You may still place orders without opting in to SMS notifications.

Data Sharing

We never sell or share your personal information with third parties, except as follows:

• We share your phone number with Twilio (our SMS service provider) solely to deliver text messages you've opted in to receive.
• We may share information when required by law or to protect our legal rights.

Data Security

All payment data is encrypted and securely processed. Your phone number and consent records are stored securely and retained until you opt out or for 3 years after your last interaction with us, whichever comes first.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.